A woman by the name of Gloria Fuentes in Bakersfield, California shared a Facebook post of her experience at the Apple Store in Valley Plaza Mall after an employee stole a personal photo from her iPhone during a broken screen repair.
Gloria said she took her phone to the Apple Store to get her screen repaired, a male employee took it, Gloria notes that throughout her period at the store, the employee asked for her passcode multiple times, of which she gave it, afterward she left the store.
She later went home, opened her Messages app to find a chat thread with a number she never had texted, she opened it to find that the employee had sent himself a personal photo of her from her phone, Gloria says that the photo had her location attached giving the employee her home address and the fact that the photos were old, so he would have to scroll for a while to find them.
Gloria says she returned to the store to confront the man, he confirmed it was his number but denied knowing how the images got sent, the manager of the store said he will look into it.
Apple did provide a comment confirming the employee has been fired telling Eyewitness News:
“Apple immediately launched an internal investigation and determined that the employee acted far outside the strict privacy guidelines to which we hold all Apple employees. He is no longer associated with our company.”Apple spokeperson statement
Gloria does say she plans to press legal charges and the Bakersfield Police department says there is an active investigation into the matter, with criminal charges still on the table.